Operational Lead

4 weeks ago


Banbury, Oxfordshire, United Kingdom HelloFresh Full time

Job Summary:

As an Operational Lead at HelloFresh, you will be responsible for overseeing the production process during your shift, ensuring that key performance indicators (KPIs) and customer expectations are met. You will work closely with other departments to meet production targets while maintaining the highest standards of health and safety, food safety, and quality.

Key Responsibilities:

  • Oversee the designated area within operations, ensuring smooth workflow and efficient utilization of resources to meet production targets.
  • Schedule and assign tasks to team members to ensure smooth workflow.
  • Role model the company's DNA and ensure that these are followed by the team.
  • Deal with day-to-day queries from colleagues, liaising with HR and training teams as required.
  • Ensure that food safety and health and safety standards are met and sustainably maintained.
  • Undertake basic problem-solving activities and escalate to the team leader where necessary.
  • Ensure compliance with standard operating procedures and instructions.

Requirements:

  • Proven experience in a manufacturing or distribution center environment.
  • Practical knowledge and experience in an operational environment.
  • Proficiency in using computer software and systems.
  • Strong prioritization skills and ability to multitask.
  • Proven knowledge of warehouse and production environments.
  • Strong interpersonal and communication skills, with the ability to effectively lead and motivate a diverse team.
  • Problem-solving skills and the ability to make decisions in a fast-paced production environment.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

What You Will Get in Return:

  • 70% off HelloFresh or Green Chef boxes.
  • Company pension scheme.
  • Bippit account - financial support.
  • Mental health first aiders and an employee assistance program.
  • Cycle to work scheme.
  • Group Life Assurance.

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