Technical Advisor

1 day ago


Welwyn Garden City, Hertfordshire, United Kingdom TheICEway Full time

We are looking for a Technical Advisor - Contact Centre to join our team at TheICEway, a leading IT services and technology consultancy based in Welwyn Garden City, Hertfordshire. This is an exciting opportunity to work with a variety of clients, providing technical support and guidance to help them achieve their business objectives.

About TheICEway

TheICEway has over 15 years of experience in providing IT services and technology consultancy to businesses across the UK. Our team is dedicated to delivering exceptional results while maintaining a strong commitment to our clients. We pride ourselves on being open and transparent throughout every project we undertake.

As a Technical Advisor - Contact Centre, you will be responsible for providing technical advice and support to clients, resolving issues promptly, and escalating complex problems to senior engineers when necessary. You will also communicate effectively with stakeholders, ensuring that all expectations are met. With your passion for delivering excellent customer service, you will contribute to our success and growth.

This role comes with a competitive salary of approximately £29,000 per annum, depending on experience. In addition to your base salary, you may also be eligible for benefits such as performance bonuses, flexible working arrangements, and ongoing training and development opportunities.

The estimated salary range for this role is between £28,000 - £32,000 per annum, depending on your skills and qualifications.


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