Implementation Project Manager
3 days ago
Job Title: Implementation Project Manager
Company Overview: We are a UK-based IT service provider committed to growth, innovation, and client success.
Estimated Salary: £60,000 - £70,000 per annum.
Job Description:
This role requires an experienced Implementation Project Manager to lead the implementation of new processes within our organisation. The successful candidate will facilitate 'As Is' and 'To Be' process workshops to identify and mitigate risks during implementation.
Responsibilities include developing comprehensive training plans for newly approved processes, ensuring readiness before go-live, and providing post-training support and conducting follow-up sessions to ensure successful process implementation.
The ideal candidate will collaborate with the CW and BI team to ensure seamless integration of process and system changes. Taking ownership of assigned risk mitigation actions and issues, driving them to closure, is also a key requirement.
Proven project management experience, proficiency in Connectwise, particularly in PMO and Service Desk functionality, and strong ability to manage and mitigate risks related to Connectwise configuration and data management are essential.
A prior experience in team/business integration and service desk management is desirable. In return for your expertise, you will enjoy flexible, hybrid working arrangements, including access to 25 days of annual leave, with options to buy and sell up to 5 days.
You will also benefit from perks like quarterly awards, funded social events, and referral bonuses. Furthermore, you will have the opportunity to immerse yourself in excellent learning and development opportunities. Embracing benefits like the cycle to work scheme and technology vouchers will enhance your overall job satisfaction.
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