Facilities Operations Coordinator

2 weeks ago


Inverurie, United Kingdom CBW Staffing Solutions Ltd Full time
Job Summary

CBW Staffing Solutions Ltd is seeking a highly motivated and organized Helpdesk Administrator to join our team. As a Helpdesk Administrator, you will play a crucial role in supporting our facilities management operations.

Key Responsibilities
  • Manage and respond to incoming calls and emails in a professional and timely manner.
  • Maintain and update the facilities management helpdesk inbox to ensure accurate and efficient issue tracking.
  • Schedule and coordinate reactive and proactive maintenance activities with our engineering team.
  • Review and allocate jobs received during the working day to ensure prompt resolution.
  • Provide administrative support to the office and contract managers in achieving departmental objectives.
  • Assist with daily tasks and activities to ensure seamless operations.
  • Raise corrective maintenance tasks following completion of preventive maintenance tasks.
Requirements
  • Previous experience in helpdesk or customer service roles.
  • Knowledge of facilities management principles and practices.
  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
Benefits
  • Competitive salary of £26,000.
  • 35 days annual leave including bank holidays.
  • Private pension scheme.


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