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Facilities Operations Manager

2 months ago


Daventry, Northamptonshire, United Kingdom The Recruitment Co Full time

Job Summary:

The Recruitment Co is seeking an experienced Facilities Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our leisure facility.

Key Responsibilities:

  • Customer Service: Provide exceptional customer service to our members and visitors, ensuring they have a positive experience at our facility.
  • Team Management: Lead and motivate a team of staff to deliver excellent customer service and maintain a clean and safe environment.
  • Operations: Oversee the maintenance and upkeep of the facility, including cleaning, repairs, and maintenance of equipment.
  • Commercial Management: Drive revenue growth through effective management of commercial activities, including events and functions.
  • Financial Management: Manage budgets, banking, and stock control to ensure financial stability and efficiency.
  • Shift Work: Work a variety of shifts, including evenings and weekends, to meet the demands of the business.

Requirements:

  • Experience in a similar role, preferably in a leisure or customer-facing environment.
  • Excellent customer service and communication skills.
  • Ability to lead and motivate a team.
  • Basic knowledge of financial management and budgeting.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • Valid driving license.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • Professional development and training opportunities.