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Catering Services Supervisor

2 months ago

Oxford, Oxfordshire, United Kingdom CV-Library Full time
About the Role:

The Catering Services Supervisor will be responsible for assisting the Front of House Manager in the organisation and supervision of catering services, providing the highest levels of service in the Dining Hall, Senior Common Room, Bar and Cafés throughout the College both in term time and vacations.

The successful candidate will have food service experience, with at least 6 months experience of supervising staff. They will also have good people skills, spoken English to conversational standard, and the ability to organise others as well as having an approachable and outgoing personality.

Main Responsibilities:

Supervise each meal period to meet agreed standards of service while maintaining all hygiene standards.
Make suggestions to develop service standards to meet the changing needs of the College and its customers.
Organise and direct each meal period so that staff are assigned according to the needs of the level of service.
Monitor the appearance of staff, ensure they are correctly uniformed and meet approved standards of appearance.
Check stocks of China, cutlery etc as directed to ensure service level requirements.
Lay tables, plan table assignments, prepare and set up for meal service.
Assist with the service of SCR lunch and dinner in the SCR and at High Table both in and out of term.
Assist with events including refreshment breaks, drinks receptions and al fresco dining throughout the college and its environs.
Clean and polish silver, glass, and specialist service items
Receive deliveries checking for accuracy and quality and ensuring correct storage.
Despatch and record wine issues to Hall and Bar as required.
Select and prepare SCR wines in advance of service.
Implement the cleaning programme for both SCR and Arco food and beverage service areas and equipment.
Open and close the bar at agreed times.
Check fridges, back bar and bottle up as required before the bar opens.
Cash up tills.
Prepare daily takings reconciliation as directed by the steward.
Prepare staff rotas with the steward.
Ensure bar staff report for duty on time and complete signing in sheet.
Supervise casual bar staff throughout the shift.
Perform weekly pipe cleaning.
Maintain good stock control practice.
Maintain good order in cellar and stock room.
Ensure area behind bar is clean and prepared for service and left clean and tidy at the end of each shift.
Develop and adhere to cleaning schedules.
Receive deliveries as necessary.

About You:

The ideal candidate will have a passion for delivering exceptional customer service and a proven track record of supervising staff in a fast-paced environment. They will be able to work independently and as part of a team, and have excellent communication and organisational skills.

Benefits:

The successful candidate will receive a competitive salary, free meals whilst on duty, 38 days holiday (pro rata), University pension scheme, and discounted bus season ticket.