Housekeeping Coordinator

4 weeks ago

London, Greater London, United Kingdom Accor Full time
About The Savoy

The Savoy, a Fairmont Managed Hotel, is one of the world's most iconic hotels. With a rich history dating back to 1889, the hotel has played host to royalty, world leaders, and legends of the stage and screen. Today, colleagues pride themselves on being innovative and inspirational, delivering the very best in five-star luxury.

Job Description

Job Title: Housekeeping Coordinator

Department: Housekeeping

Reports to: Executive Housekeeper

Salary: £32,000 (including service charge)

Job Purpose:

To provide an exceptional and seamless guest experience while communicating effectively with all teams and ensuring a high attention to detail.

Key Responsibilities:

  • Handle all internal and external calls to housekeeping and distribute information efficiently through full utilization and monitoring of Opera, REX, and RSM.
  • Work on a rotational basis - morning, evening, and weekends.
  • Set teams up for success through undertaking of schedules, task lists, guest preparation, and other administration tasks.
  • Support the leadership and cover supervisory duties as needed.

Requirements:

  • Excellent communication skills, both verbal and written, with the ability to communicate effectively with people of all levels.
  • Proven organizational skills and ability to work independently.
  • Enthusiastic and positive with the ability to build trusting relationships.
  • Ability to multitask and problem-solve in a fast-paced environment.
  • Keen eye for detail.
  • Flexibility to work different shifts - mornings, evenings, and weekends.
What We Offer

Competitive salary and benefits, including pension and life assurance.

31 days of holiday, including public holidays (increasing to 33 days after 5 years).

Cashback scheme for everyday wellbeing/healthcare expenses, including Perkbox.

Special rates for Savoy colleagues and their friends and family, and discount across Accor hotels worldwide.

Fantastic colleague rates in Fairmont and Raffles hotels worldwide, including friends and family.

Free stay at The Savoy after successful completion of probation.

50% discount at our iconic American and Beaufort Bars.

50% discount at our world-famous Afternoon Tea.

50% discount at our spa and florist.

50% discount at Gordon Ramsay's River Restaurant and Savoy Grill.

20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890.

Laundry services and dry cleaning for uniformed and non-uniformed colleagues.

Colleague gym facility and Virgin Active gym membership discount.

Employee assistance programme.

Annual optician reimbursements for eye tests and glasses.

English language classes.

Colleague restaurant.

Local F&B, retail, and gym discounts.

Interfaith prayer room.

Wellness room.

Cycle to work scheme.

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