IT Support Specialist

3 days ago


Carlisle, Cumbria, United Kingdom Des Scanlan IT Recruitment Ltd Full time
Job Title: IT Support Specialist

The position of an IT Support Specialist is available at Des Scanlan IT Recruitment Ltd. As a 2nd Line Remote Support Engineer, you will provide professional level remote IT Support to customers and assist with routine backup monitoring.

This role involves:
• Delivering high-quality remote IT Support
• Assisting with routine backup monitoring
• Working in a fast-paced and dynamic environment
• Collaborating with a well-established and respected MSP with a strong book of business across Cumbria and the North.

The successful candidate will be a skilled IT professional with excellent communication and problem-solving skills. They will have a strong understanding of IT systems and be able to work independently with minimal supervision.

In this role, you will be responsible for troubleshooting and resolving IT issues remotely, collaborating with the first line support team to resolve complex issues, developing and maintaining strong relationships with customers, and staying up-to-date with the latest IT technologies and trends.

A competitive salary of £40,000 - £60,000 per annum is offered to the successful candidate.

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