Strategic Account Growth Specialist

1 month ago


London, Greater London, United Kingdom Rewardgateway Full time
About the Opportunity:

We are seeking a Strategic Account Growth Specialist to join our Mid-Market Client Success team. In this role, you will be responsible for building close, long-term client relationships that create customer loyalty and a solid partnership with multiple stakeholders. You will act as the main point of contact for your clients, providing advice on engagement theories, access to thought leadership, and facilitating help and support in challenges they may face.

As a Strategic Account Growth Specialist, you will work closely with the Implementation team to onboard new clients and products by coordinating resources and ensuring fast time-to-value with our solutions. You will also be responsible for gathering client feedback and customer intelligence to help uncover new use cases and needs for additional features and modules that align to client needs. Additionally, you will provide external training and enablement sessions to drive adoption and self-service.

We offer a competitive salary of £45,000 per year, flexible working hours, and a comprehensive benefits package including a flexible holiday plan of up to 40 days per year, £400 a year Wellbeing Allowance, and substantial bonus payments for various life events.

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