Key Client Manager

2 weeks ago


Tamworth, Staffordshire, United Kingdom Pareto Full time

We are seeking a highly skilled Key Client Manager to join our team at Pareto. This is a fantastic opportunity for a motivated and driven individual to take on a challenging role that requires excellent communication, negotiation, and relationship-building skills.

About the Role

The successful candidate will be responsible for managing a portfolio of key clients, building strong relationships with existing customers, and identifying opportunities to expand existing accounts through upselling and cross-selling. You will work closely with our Customer Success Managers to provide a seamless customer experience and ensure timely contract renewals.

Responsibilities
  • Manage a portfolio of key clients to drive revenue growth and customer satisfaction
  • Builtd strategic relationships with existing key clients to identify new business opportunities
  • Conduct regular check-ins and Quarterly Business Reviews (QBRs) to drive customer success
  • Identify and pursue opportunities to expand existing accounts through upselling and cross-selling
  • Develop account plans and strategies to achieve ambitious growth targets
  • Collaborate with Customer Success Managers to provide a seamless customer experience
  • Manage contract renewal processes in a timely and efficient fashion
  • Stay up-to-date on industry trends, competitor activity, and market developments to proactively address customer needs
Requirements
  • Educated to degree level, ideally in a Business, Sales, Marketing, or related field
  • A driving licence is required
  • An energetic, strong communicator and relationship builder
  • Detail-oriented and organized, with a proven ability to manage multiple accounts effectively
  • Persuasive and confident, skilled in negotiation and closing deals
  • Passionate about customer success and committed to building lasting relationships
  • A team player, able to collaborate effectively with internal teams
What We Offer

We offer a competitive salary of $80,000 - $120,000 per year, depending on experience, as well as a range of benefits including health insurance, retirement savings plan, and paid time off. If you are a motivated and driven individual who is passionate about customer success, we encourage you to apply for this exciting opportunity.



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