Maintenance Coordinator Specialist
2 weeks ago
We are currently seeking a Maintenance Coordinator for a well-established maintenance service provider based in the East of England.
Key Responsibilities:
- Liaising with subcontractors to ensure efficient maintenance operations.
- Providing exceptional customer service via telephone inquiries.
- Inputting calls into a database system for accurate record-keeping.
- Updating clients on the progress of maintenance work.
- Producing purchase orders and monitoring progress.
- Participating in the on-call rota to ensure 24/7 support.
- Working closely with clients to manage planned maintenance and key accounts.
Requirements:
- Previous experience as a Maintenance Coordinator or Helpdesk Coordinator.
- Strong telephone skills and excellent customer service abilities.
- Proficient knowledge of Excel, Outlook, and Word.
- Ability to work independently and as part of a team.
- Understanding of planning maintenance work and managing subcontractors.
- Experience in dealing with quotations and ensuring repairs are completed from start to finish.
- Ideal candidate will have a background in facilities management.
Benefits:
- Competitive salary of £28,000 - £30,000 plus benefits.
- Monday to Friday working hours, 8:30 AM - 5:30 PM (non-hybrid working option).
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