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Sales Ambassador

2 months ago

Cambridge, Cambridgeshire, United Kingdom Lush Full time
About the Role

We are seeking a highly motivated and enthusiastic Sales Assistant to join our team at Lush. As a Sales Assistant, you will be the face of our brand, providing exceptional customer service and creating a memorable shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, ensuring that every customer leaves the store with a smile and a positive impression of our brand.
  • Product Knowledge: Develop in-depth knowledge of our products and ingredients, enabling you to make informed recommendations to customers and showcase our products in a compelling way.
  • Teamwork: Collaborate with colleagues to achieve sales goals, maintain a positive and approachable work environment, and contribute to the growth and development of the team.
  • Visual Merchandising: Create visually appealing displays and maintain the store's appearance, ensuring that our products are showcased in a way that inspires customers to make purchases.
  • Inventory Management: Assist with restocking shelves, maintaining inventory levels, and ensuring that products are always available for customers.
  • Transaction Handling: Process transactions efficiently and accurately, providing a seamless shopping experience for customers.
  • Customer Support: Respond to customer inquiries, resolve issues, and provide support to customers in a timely and professional manner.
Requirements
  • Customer Experience: A genuine passion for delivering exceptional customer service and creating memorable experiences for customers.
  • Teamwork: Ability to work collaboratively with colleagues to achieve sales goals and maintain a positive work environment.
  • Communication: Excellent communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Product Knowledge: A willingness to learn and develop in-depth knowledge of our products and ingredients.
Benefits
  • Holiday Allowance: Receive a generous holiday allowance to ensure you have time to relax and recharge.
  • Product Discounts: Enjoy 50% discount on Lush products and spa treatments, allowing you to indulge in our amazing products at a discounted rate.
  • Profit-Based Bonus: Participate in a profit-based bonus scheme, rewarding your hard work and dedication to the team.
  • Pension Scheme: Join our pension scheme, providing a secure financial future for you and your loved ones.
  • Cycle to Work Scheme: Take advantage of our cycle to work scheme, making it easier to get to work while promoting a healthy and sustainable lifestyle.
  • Flexible Working: Enjoy flexible working arrangements, allowing you to balance your work and personal life with ease.