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Residential Community Coordinator

2 months ago

Milford on Sea, Hampshire, United Kingdom Churchill Estates Management Ltd Full time

Churchill Estates Management Ltd, a leading managing agent of privately owned leasehold Retirement Living accommodation, is seeking a highly skilled Lodge Manager to join our team.

This exciting opportunity offers a unique blend of customer service, administration, and community engagement, making it an ideal fit for someone who thrives in a fast-paced environment.

About the Role

  • Job Summary: As a Lodge Manager, you will be responsible for providing exceptional customer service, managing the day-to-day operations of the development, and ensuring the highest level of resident satisfaction.
  • Key Responsibilities:
    • Manage the maintenance of the property, including coordinating contractors and suppliers
    • Organize activities and events that promote a sense of community among residents
    • Provide administrative support, including maintaining records and using Microsoft Office applications

About You

We are looking for an individual with excellent communication and interpersonal skills, a warm and welcoming personality, and a passion for delivering outstanding customer service. You will have experience in a similar role, preferably in retirement living or social housing, and be confident in your ability to work independently and as part of a team.

What We Offer

  • Salary: £13,821 per annum (pro rata), plus benefits
  • Holiday Entitlement: 24 days + Bank Holidays (pro rata)
  • Professional Development: Opportunities for training and qualifications
  • Colleague Introduction Reward Scheme: A competitive reward scheme for referrals
  • Thorough Induction and Ongoing Training: Comprehensive onboarding and ongoing support

About Us

Churchill Estates Management Ltd manages over 200 developments nationally, providing property services and customer care to thousands of retired people. We are committed to delivering high-quality services and promoting a positive lifestyle for our residents.

Our Company Values

Our values, TORCH, guide our behavior and decision-making: Trust, Openness, Respect, Communication, and Honesty. We are proud to be a progressive and award-winning company, dedicated to making a difference in the lives of our residents.