IT Support Professional

6 days ago


Bristol, Bristol, United Kingdom One Big Circle Ltd Full time
About the Job

We are seeking a highly motivated and technically skilled Customer Service Representative - Technical Support to join our team at One Big Circle Ltd. The successful candidate will be responsible for delivering exceptional customer service, resolving technical issues, and collaborating with cross-functional teams to drive business growth.

Job Summary

This is an exciting opportunity to join a dynamic and innovative organization, working with cutting-edge technology to deliver industry-leading solutions. The ideal candidate will possess excellent communication skills, a passion for technology, and a proven track record of providing top-notch support.

Key Responsibilities

  • Providing technical support to customers via phone, email, or in-person.
  • Identifying and resolving technical issues with software applications and hardware devices.
  • Collaborating with internal stakeholders to develop and implement process improvements.
  • Maintaining accurate records of customer interactions and issue resolutions.

Requirements

  • Degree in Computer Science or related field (or equivalent experience).
  • Excellent communication and problem-solving skills.
  • Experience working with technical systems and software applications.
  • Ability to work independently and as part of a team.

Benefits

  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • Flexible working arrangements and remote work options.
  • Opportunities for career growth and advancement within the company.

Estimated salary: £25,000 - £28,000.



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