IT Support Professional
6 days ago
We are seeking a highly motivated and technically skilled Customer Service Representative - Technical Support to join our team at One Big Circle Ltd. The successful candidate will be responsible for delivering exceptional customer service, resolving technical issues, and collaborating with cross-functional teams to drive business growth.
Job Summary
This is an exciting opportunity to join a dynamic and innovative organization, working with cutting-edge technology to deliver industry-leading solutions. The ideal candidate will possess excellent communication skills, a passion for technology, and a proven track record of providing top-notch support.
Key Responsibilities
- Providing technical support to customers via phone, email, or in-person.
- Identifying and resolving technical issues with software applications and hardware devices.
- Collaborating with internal stakeholders to develop and implement process improvements.
- Maintaining accurate records of customer interactions and issue resolutions.
Requirements
- Degree in Computer Science or related field (or equivalent experience).
- Excellent communication and problem-solving skills.
- Experience working with technical systems and software applications.
- Ability to work independently and as part of a team.
Benefits
- Competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- Flexible working arrangements and remote work options.
- Opportunities for career growth and advancement within the company.
Estimated salary: £25,000 - £28,000.
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