Strategic Health and Safety Management Consultant

3 weeks ago

London, Greater London, United Kingdom Ark Workplace Risk Full time
About the Role

Ark Workplace Risk is a leading consultancy and software company providing innovative solutions in Operational Risk, Compliance, and Safety to major and global organisations across various sectors. Our goal is to deliver measurable benefits for our clients through innovation, partnership, and customer success practices.

We are seeking a highly skilled Strategic Health and Safety Management Consultant to join our Customer Success Team. As a senior member of our team, you will report into the Director of Risk and Compliance and be at the forefront of our client interactions, serving as a Trusted Advisor and problem solver.

Your key responsibilities will include:

  • Implementing client projects and programmes with high-level advocacy while delivering the Ark Way.
  • Designing management reports and predictive analytics for clients.
  • Creating, delivering, and overseeing health and safety management objectives and delivery plans implemented by Professional Services to achieve customer success.
  • Assisting the Director of Risk & Compliance to implement clients' safety projects.
  • Supporting with technical guidance for lead consultants as and when required.
  • Undertaking gap analysis of processes for improvement and better management.
  • Designing, maintaining, and improving safety capabilities and systems for the clients.
  • Identifying and implementing client initiatives and new ways of working.
  • Preparing and documenting technical requirements, proposals, schedules, and client interactions.
  • Responding to technical concerns and problems, ensuring smooth implementation and ongoing management.
  • Communicating with clients and internal teams to explain technical matters, products, and implementation schedules, and taking briefs as required.

To be successful in this role, you will need to have:

  • A strategic and goal-orientated mindset with the ability to lead, engage, and manage client accounts and delivery programmes.
  • An ability to convey information and simplify it for clients.
  • An ability to learn new topics quickly.
  • A passion to succeed and a love of winning.
  • Drive to build successful client portfolios and deliver the Gold Standard of service and solutions.
  • At least 10 years' experience in a client-facing role that included advising clients on their health, safety, and fire safety objectives on a programme level, helping them to make the right decisions and supporting them with execution.
  • 4 years' experience in an in-house role would be advantageous to walk in a client's shoes.
  • Experience with taking a requirement and preparing a proposal through to brief across complex assignments.

We are offering a competitive package subject to qualifications, skills, experience, qualities, and location. The role is full-time 8.30 am to 5.30 pm Monday to Friday with hybrid working, meaning you will be required to attend our London office from time to time. You will also be required to attend meetings at client offices as well as client social evenings.

We are committed to Equality, Diversity & Inclusion (ED&I) for everyone. All applicants will be treated fairly and without prejudice. No one will receive less favourable treatment or be discriminated irrespective of the following protected characteristics: Age, disability, gender reassignment (and identity), marriage and civil partnership status, pregnancy and maternity, race (including colour, nationality, ethnic or national origins), religion or belief, sex (formerly gender) and sexual orientation.

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