Customer Service Assistant
7 days ago
Screwfix Direct Ltd is a leading retailer of trade tools and building supplies. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.
Job DetailsThis is an exciting opportunity for someone who is enthusiastic about working in a fast-paced retail environment and providing exceptional customer service. As a Retail Assistant, you will be responsible for welcoming customers, understanding their needs, and guiding them to the right products.
Key Responsibilities:- Welcome customers into the store, understand their needs, and make it easy for them to find what they're looking for.
- Work collaboratively with the team to achieve sales targets and provide excellent customer service.
- Maintain a clean and organized store, ensuring that all areas are tidy and well-stocked.
- Friendly and approachable demeanor.
- Excellent communication skills.
- Ability to work effectively in a team environment.
- Flexibility to work varied shifts, including evenings and weekends.
- A competitive salary of £27,000 - £32,000 per annum, depending on location and experience.
- Annual leave entitlement: 28 days (increasing with length of service up to 33 days).
- Award-winning company pension scheme.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development opportunities.
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