Customer Service Assistant

7 days ago


Farnborough, Hampshire, United Kingdom Screwfix Direct Ltd Full time
About Our Company

Screwfix Direct Ltd is a leading retailer of trade tools and building supplies. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.

Job Details

This is an exciting opportunity for someone who is enthusiastic about working in a fast-paced retail environment and providing exceptional customer service. As a Retail Assistant, you will be responsible for welcoming customers, understanding their needs, and guiding them to the right products.

Key Responsibilities:
  • Welcome customers into the store, understand their needs, and make it easy for them to find what they're looking for.
  • Work collaboratively with the team to achieve sales targets and provide excellent customer service.
  • Maintain a clean and organized store, ensuring that all areas are tidy and well-stocked.
Requirements:
  • Friendly and approachable demeanor.
  • Excellent communication skills.
  • Ability to work effectively in a team environment.
  • Flexibility to work varied shifts, including evenings and weekends.
What We Offer:
  • A competitive salary of £27,000 - £32,000 per annum, depending on location and experience.
  • Annual leave entitlement: 28 days (increasing with length of service up to 33 days).
  • Award-winning company pension scheme.
  • Life cover.
  • 20% discount with Screwfix and B&Q.
  • Discounted healthcare.
  • Company share save schemes.
  • Excellent training and ongoing development opportunities.


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