Assistant Night Manager
4 weeks ago
About the Role:
As an Assistant Night Manager at Hilton Hotels, you will play a vital role in ensuring the smooth operation of our Front Office team during the night hours. Your primary responsibility will be to assist the Night Manager in supervising the team, ensuring that all guests receive exceptional service and that the hotel's standards are maintained.
Key Responsibilities:
- Oversee the Front Office operation to maintain high standards of service and quality.
- Assist the Night Manager in evaluating guest satisfaction and monitoring trends to drive continuous improvement.
- Serve as a point of contact for regular and important guests, providing exceptional service and ensuring their needs are met.
- Complete Night Audit duties, ensuring accuracy and attention to detail.
- Maximize room occupancy at best rates, using up-selling techniques to promote hotel services and facilities.
- Understand and demonstrate correct procedures regarding foreign currencies, credit cards, and cash handling in accordance with the hotel's credit policy.
- Represent the Night Manager and other senior managers in their absence, taking full responsibility for the hotel.
- Act in accordance with all security and emergency procedures, managing the instigation of these as required.
- Compile adequate handover to Early staff/Duty Manager.
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts.
- Demonstrate current knowledge of hotel products, services, pricing, and policies, as well as knowledge of the local area.
- Act in accordance with policies and procedures when working with front-of-house equipment and property management systems.
- Conduct Health and Safety Checks and Night Walks, maintaining a good status awareness of all hotel areas.
Requirements:
- Previous supervisory experience in Front Office within the hotel, leisure, or retail sector.
- Competent level of IT proficiency.
- Excellent leadership and management skills.
- Commitment to delivering a high level of customer service.
- Ability to work under pressure.
- Excellent grooming standards.
- Positive attitude and good communication skills.
- Flexibility to respond to a variety of work situations.
- Ability to work on your own and as part of a team.
What We Offer:
- Uniform provided and laundered.
- Free and healthy meals when on duty.
- Grow your Career.
- Personal Development programs designed to support you at every step of your career.
- A chance to make a difference through our Corporate Responsibility programs – Find out what and how we are doing (https://cr.hilton.com).
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets).
- Team Member Referral Program.
- High street discounts: with Perks at Work.
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days).
- Discounted dental and health cover.
- Discounted Car Parking.
- Up to 4 weeks temporary accommodation if relocating at a discounted rate.
- Modern and inclusive Team Member's areas.
-
Assistant Night Manager
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeUnlock Your Potential as an Assistant Night Manager at Hilton HotelsAs an Assistant Night Manager at Hilton Hotels, you will play a vital role in ensuring the smooth operation of our Front Office team during the night hours. Your primary responsibility will be to assist the Front Office Manager in evaluating guest satisfaction and monitoring trends, with a...
-
Assistant Night Manager
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeUnlock Your Potential as an Assistant Night Manager at Hilton HotelsAs an Assistant Night Manager at Hilton Hotels, you will play a vital role in ensuring the smooth operation of our Front Office team during the night hours. Your primary responsibility will be to assist the Front Office Manager in evaluating guest satisfaction and monitoring trends, with a...
-
Assistant Night Manager
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeUnlock Your Potential as an Assistant Night Manager at Hilton HotelsAs an Assistant Night Manager at Hilton Hotels, you will play a vital role in ensuring the smooth operation of our Front Office team during the night hours. Your primary responsibility will be to assist the Front Office Manager in evaluating guest satisfaction and monitoring trends, with a...
-
Assistant Night Manager
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeUnlock Your Potential as an Assistant Night Manager at Hilton HotelsAs an Assistant Night Manager at Hilton Hotels, you will play a vital role in ensuring the smooth operation of our Front Office team during the night hours. Your primary responsibility will be to assist the Front Office Manager in evaluating guest satisfaction and monitoring trends, with a...
-
Assistant Night Manager
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeAssistant Night Manager Job DescriptionAbout the Role:We are seeking an experienced and skilled Assistant Night Manager to join our Front Office team at Hilton Hotels. As a key member of our night shift team, you will be responsible for ensuring the smooth operation of our Front Office, providing exceptional customer service, and maintaining high standards...
-
Assistant Night Manager
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeAssistant Night Manager Job DescriptionAbout the Role:We are seeking an experienced and skilled Assistant Night Manager to join our Front Office team at Hilton Hotels. As a key member of our night shift team, you will be responsible for ensuring the smooth operation of our Front Office, providing exceptional customer service, and maintaining high standards...
-
Assistant Night Manager
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeUnlock Your Potential as an Assistant Night Manager at Hilton HotelsAs an Assistant Night Manager at Hilton Hotels, you will play a vital role in ensuring the smooth operation of our Front Office team during the night hours. Your primary responsibility will be to assist the Front Office Manager in evaluating guest satisfaction and monitoring trends, with a...
-
Assistant Night Manager
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeUnlock Your Potential as an Assistant Night Manager at Hilton HotelsAs an Assistant Night Manager at Hilton Hotels, you will play a vital role in ensuring the smooth operation of our Front Office team during the night hours. Your primary responsibility will be to assist the Front Office Manager in evaluating guest satisfaction and monitoring trends, with a...
-
Assistant Night Manager
1 month ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeAssistant Night Manager Job DescriptionAbout the Role:We are seeking an experienced and skilled Assistant Night Manager to join our Front Office team at Hilton Hotels. As a key member of our night shift team, you will be responsible for ensuring the smooth operation of our Front Office, providing exceptional customer service, and maintaining high standards...
-
Assistant Night Manager
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeAssistant Night Manager Job DescriptionAbout the Role:As an Assistant Night Manager at Hilton Hotels, you will play a vital role in ensuring the smooth operation of our Front Office team during the night hours. Your primary responsibility will be to assist the Night Manager in supervising the team, ensuring that all guests receive exceptional service and...
-
Assistant Night Manager
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeAssistant Night Manager Job DescriptionAbout the Role:As an Assistant Night Manager at Hilton Hotels, you will play a vital role in ensuring the smooth operation of our Front Office team during the night hours. Your primary responsibility will be to assist the Night Manager in supervising the team, ensuring that all guests receive exceptional service and...
-
Assistant Night Manager Position
4 weeks ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeAssistant Night Manager Job DescriptionAt Hilton Hotels, we are seeking a highly skilled and experienced Assistant Night Manager to join our team. As an Assistant Night Manager, you will play a crucial role in ensuring the smooth operation of our Front Office during the night shift.Key Responsibilities:Oversee the entire Front Office operation to maintain...
-
Night Manager
2 weeks ago
Brighton, Brighton and Hove, United Kingdom The Grand Brighton Full timeAbout the RoleWe are seeking a highly skilled and experienced Night Manager to join our team at The Grand Brighton. As a key member of our hotel operations team, you will be responsible for ensuring the smooth operation of the hotel during the night time hours, providing exceptional standards of service, security, and cleanliness.Key ResponsibilitiesEnsure...
-
Night Manager
5 days ago
Brighton, Brighton and Hove, United Kingdom Hilton Worldwide, Inc. Full timeJob Title: Night ManagerJob SummaryWe are seeking a Night Manager to oversee the night-hour supervision of the Front Office Team at the DoubleTree by Hilton Brighton Metropole.The successful candidate will be responsible for ensuring that Team Members are prepared and well-informed to deliver exceptional guest experiences from check-in through check-out.The...
-
Assistant Night Manager
1 week ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeAssistant Night Manager Job DescriptionAbout the RoleThe Assistant Night Manager is a key member of the Front Office team, responsible for ensuring seamless operations during night hours. As a seasoned hospitality professional, you will oversee the entire Front Office operation, maintaining high standards and delivering exceptional guest experiences.Key...
-
Assistant Night Manager
1 week ago
Brighton, Brighton and Hove, United Kingdom Hilton Hotels Full timeAssistant Night Manager Job DescriptionAbout the RoleAs an Assistant Night Manager at Hilton Hotels, you will play a crucial role in ensuring the smooth operation of our Front Office team during night hours. Your primary responsibility will be to assist the Front Office Manager in evaluating guest satisfaction levels and monitoring trends to drive continuous...
-
Night Retail Assistant
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Primark Full timeJob Title: Night Retail AssistantLocation: Primark BrightonJob Type: Part TimeContracted Hours: per weekShift Pattern: Varied shifts evenings – all will be discussed at interviewWe are seeking a highly motivated and organized Night Retail Assistant to join our team at Primark Brighton. As a Night Retail Assistant, you will be responsible for resetting the...
-
Night Retail Assistant
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Primark Full timeJob Title: Night Retail AssistantLocation: Primark BrightonJob Type: Part TimeContracted Hours: per weekShift Pattern: Varied shifts evenings – all will be discussed at interviewWe are seeking a highly motivated and organized Night Retail Assistant to join our team at Primark Brighton. As a Night Retail Assistant, you will be responsible for resetting the...
-
Night Retail Assistant
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Primark Full timeJob Title: Night Retail AssistantLocation: Primark BrightonJob Type: Part TimeContracted Hours: per weekShift Pattern: Varied shifts evenings – all will be discussed at interviewWe are seeking a highly motivated and organized Night Retail Assistant to join our team at Primark Brighton. As a Night Retail Assistant, you will be responsible for resetting the...
-
Night Retail Assistant
3 weeks ago
Brighton, Brighton and Hove, United Kingdom Primark Full timeJob Title: Night Retail AssistantLocation: Primark BrightonJob Type: Part TimeContracted Hours: per weekShift Pattern: Varied shifts evenings – all will be discussed at interviewWe are seeking a highly motivated and organized Night Retail Assistant to join our team at Primark Brighton. As a Night Retail Assistant, you will be responsible for resetting the...
