Team Leader

5 days ago


Edinburgh, Edinburgh, United Kingdom River Island Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at River Island. As a Team Leader, you will play a key role in driving sales growth, improving customer satisfaction, and maintaining a high level of store standards.

Key Responsibilities
  • Leadership and Team Management
    • Lead and motivate a team of Sales Advisors to achieve sales targets and provide excellent customer service.
    • Develop and implement strategies to improve team performance and productivity.
  • Customer Service and Sales
    • Ensure that customers receive a high level of service and that sales targets are met.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Store Operations and Visual Merchandising
    • Ensure that the store is maintained to a high standard of cleanliness and organization.
    • Develop and implement visual merchandising plans to drive sales and improve customer engagement.
  • Inventory Management and Stock Control
    • Manage inventory levels and ensure that stock is accurately counted and recorded.
    • Develop and implement strategies to reduce stock losses and improve stock turnover.
  • Performance Monitoring and Reporting
    • Monitor and report on sales performance, customer satisfaction, and other key metrics.
    • Develop and implement strategies to improve performance and drive business growth.
Requirements
  • Proven experience in a retail leadership role.
  • Excellent communication and interpersonal skills.
  • Ability to motivate and lead a team.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A fun and dynamic work environment.
  • A generous discount scheme and other perks.

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