Chief Hospitality Operations Manager

2 weeks ago


Silverstone, United Kingdom whitbread Full time

We are seeking a Chief Hospitality Operations Manager to join our dynamic management team at Premier Inn.

As a key member of our leadership team, you will be responsible for leading multiple sites and creating synergy among teams. You will empower and develop your people to deliver exceptional guest experiences and make the most of your resources.

The ideal candidate will have a wealth of experience in hospitality, leisure, or retail management, with a proven track record of driving commercial best practices and maximizing growth opportunities. You will be accountable for delivering site business plans and overseeing all business areas with an eye for detail.

In this role, you will champion change and implement it with the team, ensuring that brand standards are consistently delivered. You will utilize guest feedback to increase performance against KPIs and demonstrate full knowledge of health and safety compliance.

We offer a competitive salary of £42,000 - £50,000 per annum, depending on experience, as well as excellent access to training and development programs. You will also benefit from top tools and systems to achieve your KPIs, 25% off in Whitbread Restaurants, up to 50% off Premier Inn hotels, 33 days annual leave, and high street and retail discounts.

If you are a motivated and results-driven individual with a passion for hospitality, we encourage you to apply. We value diversity and welcome applications from under-represented groups. We are committed to being an inclusive organization and offering equal opportunities for all.



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