Financial Crime Investigator

4 weeks ago


Northampton, Northamptonshire, United Kingdom Nationwide Full time

Protecting Nationwide and its customers from financial crime

Our Financial Crime team is dedicated to safeguarding our organization and its customers from various types of financial crime. With an outstanding reputation and captivating subject matter, we strive to deliver exceptional customer experience while working alongside detection systems to react to ever-changing methods of financial crime.

Key Responsibilities:

  • Review and analyze fraud alerts across various systems to make informed decisions and mitigate potential risks.
  • Investigate complex fraud cases and educate customers through written and verbal channels.
  • Support and build relationships with other Financial Crime Operational teams to achieve Quality Targets.
  • Work independently and organize your own workload.

What We Offer:

  • A personal pension with a 16% employer contribution.
  • Up to 2 days of paid volunteering per year.
  • Life assurance worth 8x your salary.
  • A range of additional benefits through our salary sacrifice scheme.
  • Access to Wellhub for health and wellness resources.
  • An annual performance-related bonus.
  • Training opportunities to develop and progress your career.
  • 25 days of holiday, pro rata.


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