Data Centre Critical Facilities Specialist
2 weeks ago
About the Role:
The Iron Mountain DC Operations Engineer provides technical and facility support in a 24x7 data center environment, including maintenance and oversight of electrical, HVAC, civil and building management systems. This is a full-time shift position, and may be required to work 1st, 2nd or 3rd shift.
Responsibilities:
- Take ownership of IMDC's critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels.
- Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work.
- Perform limited maintenance tasks to ensure smooth operation of the data center heating and cooling systems and overall facility.
- Permit and monitor contract vendors.
- Monitor, resolve and update all assigned service tickets using IMDC's ticketing system. Including trouble tickets and customer installations of electrical and physical equipment.
- Take daily operational readings of all mechanical and electrical equipment and inspect buildings, grounds, and all equipment for unsafe or malfunctioning operation.
- Escort and periodically check vendors while performing maintenance to ensure that the rules and operating procedures are followed.
- Assist in arranging access and creating work authorisations and changes for internal works or for vendors.
- Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed.
Key Skills, Requirements and Competencies:
- Experience in a critical operations environment and/or data center experience preferred, but not required.
- Relevant electrical, electrical installation, electrical engineering, mechanical engineering, or a related field is required.
- Multi tasking - we use several different systems to manage ticket queues and work tasks can change throughout the day.
- Attention to detail - ability to understand and follow a documented process and Iron Mountain's safety code, role is very process driven.
- Organization & prioritization - following processes and managing your time with minimal supervision to get work done efficiently and on time.
- Dedication & desire to learn - we would like you to grow your career within Iron Mountain.
- Customer service mentality - we are customer focused.
- Opportunities for overtime work will be available.
- Working hours and shifts are varied and nights, weekends and holidays may be required.
What we offer:
- A competitive remuneration and benefits package including Healthcare.
- Solid support system where you will have a safe place to voice your opinion, share feedback, and be your true authentic self.
- Global connectivity to learn from 26,000+ teammates across 52 countries.
- A winning team who embrace diversity, inclusion, and our differences.
- An opportunity to work in a dynamic environment in a high trust position.
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