Housing Support Specialist
2 days ago
We are seeking an experienced Housing Support Specialist to join our team at The Riverside Group. As a Housing Support Specialist, you will be responsible for providing comprehensive housing management services to retirement living customers across a designated group of schemes.
Your primary responsibilities will include assisting in the day-to-day delivery of a comprehensive housing management service, including working with tenancy agreements and ensuring all records and files are maintained and held securely to maintain confidentiality.
You will also be responsible for acting as an initial point of contact both on the phone and in the reception area, ensuring a professional and supportive approach is maintained while working as part of a team to provide 'best practice'.
Key Skills and Qualifications:
- CAR ESSENTIAL: A valid UK driving licence and access to a vehicle for travel between schemes
- Experience of working in a customer-focused environment
- Previous experience of working with vulnerable and/or older people
- Excellent IT skills, including proficiency in Microsoft Office
About Us:
The Riverside Group is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. We value diversity and inclusion in all its forms.
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