Customer Service Coordinator

1 week ago


Northallerton, North Yorkshire, United Kingdom Northern Powergrid Full time £22,011 - £24,268

About the Role:

We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Northern Powergrid. As a key member of our operations team, you will be responsible for providing administrative support to staff across the business, ensuring the smooth delivery of work programs and maintaining effective communication with internal teams, contractors, and suppliers.

Key Responsibilities:

  • Provide administrative support to staff, including database management and record keeping
  • Liaise with colleagues and contractors to ensure timely completion of works on our network
  • Process purchase orders and service provider payments
  • Plan and organize tasks to meet deadlines
  • Develop strong IT skills, including Microsoft Office and data inputting
  • Provide excellent customer service skills, including communication and problem-solving

What We Offer:

  • A competitive salary of between £22,011 - £24,268
  • Enrolment into our pension scheme
  • 25 days holiday plus bank holidays
  • Administrative support and training

About Us:

Northern Powergrid is a leading energy company responsible for powering everyday life for 8 million customers across the North East, Yorkshire, and northern Lincolnshire. We are committed to delivering a power network that meets the region's needs now and in the future.

How to Apply:

For more information about this role and other career opportunities, please visit our website at https://www.northernpowergrid.com/careers.



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