Multi-Site Store Director

6 days ago


London, Greater London, United Kingdom LK Bennett Full time
About the Role

LK Bennett is a renowned luxury brand with a rich British heritage, seeking a highly skilled and experienced professional to join our team as a Multi-Site Store Manager. As a key member of our leadership team, you will be responsible for driving business growth, developing high-performing teams, and delivering exceptional customer experiences across multiple sites.

Key Responsibilities
  • Business Growth and Development
    • Lead your teams to achieve commercial and cost-effective results, identifying opportunities to drive sales and increase profit across all stores and departments.
    • Manage your time effectively across multiple sites to ensure priorities are balanced and achieved.
  • Team Development and Management
    • Inspire your teams to implement and maintain brand standards, delivering excellent customer experiences.
    • Review sales floor layouts using financial data and market knowledge to ensure stores and departments are optimized for commercial success.
    • Lead by example, demonstrating a positive approach and role modeling excellent team building skills.
  • Operational Excellence
    • Ensure all front and back of house operations are executed to the highest standards, with a focus on legal and company standards compliance.
    • Manage differences in operating procedures across stores and departments, minimizing stock loss and product markdown.
  • Relationship Building and Networking
    • Build strong relationships with internal and external stakeholders, including Head Office functions and local business partners.
    • Identify and capitalize on new commercial opportunities, sharing suggestions and ideas with your manager.
Requirements
  • Leadership and Management Experience
    • Proven track record of success in senior retail management, with experience leading high-performing teams.
    • Excellent relationship building and networking skills, with the ability to influence and negotiate at all levels.
  • Commercial and Financial Awareness
    • Strong commercial and financial acumen, with the ability to interpret sales and stock data.
    • Resourceful and driven approach to challenges, with the ability to show resilience and take feedback on board.
  • Brand Ambassador
    • Act as a brand ambassador at all times, demonstrating a positive approach and role modeling excellent team building skills.
    • Keep up-to-date with external factors and trends, demonstrating broad awareness of current product trends, themes, and changing customer expectations.


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