After Sales Operations Manager
16 hours ago
About E3 Recruitment
">E3 Recruitment is partnering with a renowned global Engineering & Manufacturing company, boasting 75 years of expertise as a trusted supplier to Oil and Gas, Rail, Mining and Energy industries.
">This organisation develops cutting-edge technologies for Electrical infrastructure projects and seeks an accomplished professional to lead their After Sales Services team.
">Job Overview:
">As a vital member of the team, you will ensure seamless customer experiences by providing responsive support and resolving issues efficiently.
">Duties and Responsibilities:
">- Spearhead After Sales Services operations to meet customer expectations
">- Design and implement initiatives to boost customer satisfaction ratings
">- Liaise with internal stakeholders to address customer concerns and escalate complex issues
">- Conduct thorough analysis of customer feedback and propose actionable recommendations
">Necessary Qualifications:
">- Bachelor's degree in a relevant field (e.g., business, engineering)
">- At least 5 years of experience in After Sales Services or a related area
">- Excellent communication and analytical skills
">- Capability to adapt quickly to changing priorities and workload
">Compensation Package: Estimated annual salary: $90,000 - $140,000
">Additional Perks:
">- Attractive compensation and performance-based incentives
">- Extensive benefits program including medical coverage, retirement plan, and vacation days
">- Opportunities for career progression and professional growth
">Key Attributes:
">An ambitious and results-driven professional seeking a challenging opportunity to excel in customer-centric roles.
">Please note that this job description is subject to change and additional duties may be assigned as necessary.
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