Business Systems Analyst
3 days ago
About the Role
We are seeking an experienced Business Systems Analyst to join our Pension Systems Department at Gallagher. This role bridges our UK outsourcing business and globally distributed IT platforms, providing expertise in business analysis, technology consulting, and project management.
Your Impact
You will work closely with cross-functional teams to support client configuration, maintain our portfolio, and improve the administration of defined benefit, defined contribution, and hybrid pension schemes for the UK market.
Key Responsibilities
- Lead business process analysis to identify areas for improvement
- Conduct requirements elicitation through interviews, workshops, and other methods, documenting business needs and preparing business cases
- Collaborate across teams to design and implement scalable solutions that meet business goals
- Independently assess client needs, advocate for innovative solutions, and review requirements prepared by other analysts
- Work with Gallagher's Head of Product and technology teams to ensure alignment with technology guidelines
- Translate business needs into technical solutions
- Oversee and manage projects across the UK outsourcing portfolio, coordinating globally distributed teams to meet business requirements
- Develop and execute project plans, assign tasks, set priorities, and monitor performance
Requirements
You will need 5+ years of recent experience as a Business Analyst, with strong knowledge of business analysis methodologies, tools, and best practices.
About You
- Proven experience managing software development projects and leading cross-functional teams
- Strong analytical and strategic thinking skills, with a proactive, self-motivated approach
- Excellent communication and leadership abilities, with the capability to collaborate effectively with distributed teams and stakeholders
- Advanced proficiency in documenting business requirements, preparing business cases, and presenting findings
- Exceptional organisational and project management skills, with a focus on quality, timeliness, and continuous improvement
- Experience in UK pensions administration and third-party pension administration businesses
What We Offer
In addition to a competitive salary (£60,000 - £80,000 per annum), you can expect great benefits, including a minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days, a defined contribution pension scheme, life insurance, income protection, health cash plan or private medical insurance, three fully paid volunteering days per year, employee stock purchase plan, share incentive plan, critical illness cover, discounted gym membership, season ticket loan, access to a discounted voucher portal, and many more.
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