Business Systems Analyst

4 weeks ago


Bristol, Bristol, United Kingdom Serco Plc Full time
About the Role

We are seeking a highly skilled Business Analyst to join our team at Serco Plc. As a Business Analyst, you will play a critical role in assessing the business model and its integration with technology, acting as a bridge between business problems and technical solutions.

Key Responsibilities
  • Assess business requirements and identify opportunities for improvement
  • Collaborate with technical architects to understand technology limitations and recommend development options
  • Model and map business processes to identify areas for improvement
  • Develop and maintain business requirements documents and other relevant documentation
  • Lead User Acceptance Testing (UAT) activities and provide feedback to stakeholders
Requirements
  • Experience working in a WCA/SB delivery environment
  • Confidence working with complex data and systems
  • Excellent planning and organisational skills
  • Ability to use processes, tools, and techniques associated with business process re-engineering
What We Offer
  • Up to 6% contributory pension scheme
  • Life Insurance
  • A range of benefits to support health and wellbeing
  • Committed to professional and personal development
About Serco

Serco is a global company delivering essential public services. We are committed to building a diverse and inclusive organisation that supports the needs of all. We operate a hybrid work structure and are proud to be Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard.



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