Housing Services Improvement Specialist
1 week ago
The successful candidate will be responsible for leading and representing Paradigm on key projects that impact Homeownership customers. They will work closely with other teams, external partners, and customers to shape our Homeownership service offering and support improvements in customer satisfaction.
Key responsibilities include:
- Developing and implementing effective communication strategies to engage stakeholders
- Collaborating with colleagues to improve homeownership processes and policies
- Maintaining strong relationships with external partners and customers
For this role, we are looking for someone who can think critically, communicate effectively, and make informed decisions based on data and insights. Experience in project management, process improvement, and customer service is highly desirable.
Salary Range: £31,000 - £36,000 per annum (dependent on experience)
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