High-End Customer Service Representative

15 hours ago


Chelsea, Greater London, United Kingdom De Savary London Full time
About the Opportunity

Join De Savary London as a High-End Customer Service Representative and be part of a dynamic team that delivers exceptional customer experiences. As a key member of our team, you will support the day-to-day operations of our luxury boutique, assist clients in selecting products, and uphold the highest standards of service and presentation.

Responsibilities and Expectations
  • Customer Service: Deliver an exceptional level of service, greeting and assisting customers with an attentive and refined approach.
  • Sales Support: Guide clients through our product offerings, demonstrating in-depth knowledge of each item and providing personalized recommendations.
  • Boutique Presentation: Ensure that the boutique remains immaculately presented and organized, from stock displays to visual merchandising.
  • Sales Transactions: Manage sales transactions with accuracy, efficiency, and professionalism, handling luxury items with care.
  • Product Knowledge: Maintain a strong understanding of our brand, products, and seasonal collections to enhance customer interactions.
  • Inventory Management: Support with stock control and organization, assisting in restocking displays and reporting any product shortages.
  • Team Collaboration: Work closely with other team members to create a cohesive, positive work environment and to ensure the boutique runs smoothly.

Requirements: Previous experience in a retail or customer service role within a luxury or high-end environment is desired. Excellent communication and interpersonal skills, with a strong attention to detail and a genuine passion for luxury retail.

We are seeking highly motivated, customer-focused individuals who can deliver exceptional service and drive sales in a fast-paced, dynamic environment.



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