High-End Customer Service Representative
15 hours ago
Join De Savary London as a High-End Customer Service Representative and be part of a dynamic team that delivers exceptional customer experiences. As a key member of our team, you will support the day-to-day operations of our luxury boutique, assist clients in selecting products, and uphold the highest standards of service and presentation.
Responsibilities and Expectations- Customer Service: Deliver an exceptional level of service, greeting and assisting customers with an attentive and refined approach.
- Sales Support: Guide clients through our product offerings, demonstrating in-depth knowledge of each item and providing personalized recommendations.
- Boutique Presentation: Ensure that the boutique remains immaculately presented and organized, from stock displays to visual merchandising.
- Sales Transactions: Manage sales transactions with accuracy, efficiency, and professionalism, handling luxury items with care.
- Product Knowledge: Maintain a strong understanding of our brand, products, and seasonal collections to enhance customer interactions.
- Inventory Management: Support with stock control and organization, assisting in restocking displays and reporting any product shortages.
- Team Collaboration: Work closely with other team members to create a cohesive, positive work environment and to ensure the boutique runs smoothly.
Requirements: Previous experience in a retail or customer service role within a luxury or high-end environment is desired. Excellent communication and interpersonal skills, with a strong attention to detail and a genuine passion for luxury retail.
We are seeking highly motivated, customer-focused individuals who can deliver exceptional service and drive sales in a fast-paced, dynamic environment.
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