Technical Network Support Specialist
1 month ago
We are seeking an experienced Network Support Engineer to join our team. As a key member, you will provide advanced technical support for our networking solutions, troubleshoot complex issues, and ensure reliable connectivity for our clients.
Key Responsibilities:- Manage client support tickets, requests, and tasks with precision and efficiency
- Utilize network management tools to support client networks and resolve issues promptly
- Coordinate vendor TAC cases to ensure timely resolutions
- Implement standard network provisioning tasks to fulfill customer requests
- Monitor SLAs and ensure client tickets are actioned and updated in a timely manner
- Manage customer escalations effectively and professionally
- Support client networks, including Ethernet and WiFi LANs & WANs, routers, switches, firewalls, and more
- Participate in an Out of Hours On-call rota to ensure 24/7 support
- Excellent communication skills, both written and verbal
- Confidence to work and communicate across various audiences
- Excellent time management skills and ability to prioritize and multi-task
- Attention to detail and commitment to delivering high-quality results
- Ability to work as part of a team and contribute to a positive working environment
- Ability to work proactively and meet tight deadlines
- Knowledge and experience in working in an ITIL environment
- Strong knowledge of network principles in a support environment
- Working knowledge and accreditation for Juniper, Cisco, or Fortinet
- IP Addressing & DHCP
- BGP, OSPF, NAT & PAT
- Routing & Switching
- QOS implementation and troubleshooting
- IPSec VPN configuration & management
- MPLS & SD WAN knowledge
- Tools – LogicMonitor, Observium, PRTG & Solarwinds
- A competitive salary of £45,000 - £60,000 per annum, depending on experience
- Hybrid working arrangements to balance flexibility and collaboration
- A range of benefits, including private medical insurance, employee assistance program, and company pension scheme
- Opportunities for professional development and growth within the company
- A diverse and inclusive work environment that values teamwork and innovation
-
Network Support Specialist
6 days ago
Derby, Derby, United Kingdom risual Limited Full timeAt risual Limited, we're seeking an experienced and skilled Network Support Specialist to join our expert team. In this role, you'll provide advanced support for our networking solutions, troubleshoot complex issues, and ensure reliable connectivity for our clients.The ideal candidate will have a strong background in network support, a passion for...
-
Senior Technical Support Specialist
1 week ago
Derby, Derby, United Kingdom Rise Technical Recruitment Limited Full timeWe are looking for a highly skilled Senior Technical Support Specialist to join our team at Rise Technical Recruitment Limited. In this role, you will be responsible for providing top-notch technical support and expertise to clients in the field of CNC machinery.The estimated annual salary for this position is £45,000 - £55,000, depending on...
-
Network Support Specialist
6 days ago
Derby, Derby, United Kingdom Reboot Recruit Full timeReboot Recruit is Seeking a Skilled Network Support SpecialistWe are looking for an experienced Network Support Specialist to join our team in Derby. The successful candidate will provide top-notch support to our clients, handle support requests, and resolve issues with the highest standards.About the Role:The primary responsibility of this role is to...
-
Network Infrastructure Specialist
2 weeks ago
Derby, Derby, United Kingdom Getting In Limited Full timeJob Title: Network Infrastructure SpecialistWe are seeking a highly skilled and motivated Network Infrastructure Specialist to join our technical services team at Getting In Limited in Derby. As a Network Infrastructure Specialist, you will play a key role in providing effective support to both internal and external customers.Estimated Salary: £22,000 -...
-
Technical Network Engineer
2 weeks ago
Derby, Derby, United Kingdom CV-Library Full timeJob Title: Hardware and Software TechnicianDescription: We are looking for a skilled 2nd Line Support Engineer to work with our innovative Chesterfield-based client. The successful candidate will have strong networking skills and hands-on experience in assembling and testing products. As a key member of the team, you will provide technical support, resolve...
-
Technical Support Professional
2 weeks ago
Derby, Derby, United Kingdom Rise Technical Recruitment Full time**Job Description**We are looking for a skilled Technical Support Professional to provide technical assistance to our customers and internal teams.As a CNC Machinery Service Specialist, you will be responsible for:Diagnosing and resolving technical issues with CNC machineryCollaborating with cross-functional teams to improve processes and...
-
Technical Support Specialist
1 week ago
Derby, Derby, United Kingdom Syntax Consultancy Ltd Full timeJob Title: Technical Support SpecialistLocation: Derby, UKType: PermanentSalary: £28,000 (Dependent on Experience)About the RoleWe are seeking an experienced IT Support Technician to join our team in Derby. As an IT Support Technician, you will provide technical support to clients across the Midlands region.This is a fantastic opportunity to join an...
-
Technical Support Specialist
7 days ago
Derby, Derby, United Kingdom Reboot Recruit Full timeWe are seeking an experienced Technical Support Specialist to join our team in Derby. The successful candidate will provide top-notch support to our clients, handle support requests, and resolve issues with the highest standards.About the Role:Install, configure, and support Windows Server 2012-2025.Provide support for Windows 10, 11, and Windows...
-
Technical Support Specialist
2 months ago
Derby, Derby, United Kingdom beBee Professionals Full time £30,000 - £45,000beBee Professionals is seeking a Technical Support Specialist to provide on-site installation, maintenance, and repair services for our clients. In this role, you will ensure that our customers' technical equipment is functioning optimally and provide excellent customer support.Key Responsibilities:Install and maintain equipment at customer locations,...
-
IT Technical Support Specialist
2 weeks ago
Derby, Derby, United Kingdom Syntax Consultancy Full timeJob OverviewWe are seeking a highly skilled IT Technical Support Specialist to join our team at Syntax Consultancy. As an IT Technical Support Specialist, you will be responsible for providing day-to-day technical support to our clients across the Midlands region.This is an exciting opportunity to work with an established IT Managed Services business with a...
-
Technical Network Expert
4 weeks ago
Derby, Derby, United Kingdom risual Limited Full timeAbout the RoleThe Senior Network Support Engineer is responsible for ensuring the organization's computer network infrastructure runs efficiently and effectively. This involves providing technical support to users, analyzing network performance, and recommending upgrades as needed.Key ResponsibilitiesTroubleshoot network issues and provide assistance to...
-
Derby, Derby, United Kingdom Premier Technical Recruitment Full timeTechnical Support Engineer for Electrical SystemsPremier Technical Recruitment is seeking a skilled Technical Support Engineer for Electrical Systems to join our client's team in Derby. In this role, you'll provide technical expertise to support the design, implementation, and testing of control/integrated systems, as well as program PLCs, configure SCADA...
-
Technical Support Specialist
3 days ago
Derby, Derby, United Kingdom Rise Technical Recruitment Limited Full timeRole OverviewRise Technical Recruitment Limited is seeking a highly skilled CNC Engineer to join their team in Derby. As a key member of the technical support team, you will be responsible for providing expert technical assistance to customers and resolving complex issues related to CNC machinery.About the JobThis is an excellent opportunity for an...
-
FTTP Network Specialist
1 month ago
Derby, Derby, United Kingdom M Group Services Limited TA Morrison Telecom Services Full timeAt M Group Services Limited T/A Morrison Telecom Services, we are seeking a highly skilled FTTP Network Specialist to install, test and maintain our cutting-edge fibre optic networks.Job Description:We require an individual with excellent technical knowledge of FTTP network installation, testing and maintenance procedures. The successful candidate will work...
-
Mechanical Technical Support
32 minutes ago
Derby, Derby, United Kingdom Rise Technical Recruitment Limited Full timePosition OverviewWe are seeking an experienced Mechanical Technical Support specialist to join our team in Derby. As a key member of our technical support team, you will provide expert guidance to customers and contribute to the company's overall success.ResponsibilitiesProviding technical support to customers via phone and email.Ensuring the smooth...
-
Technical Support Specialist
1 month ago
Derby, Derby, United Kingdom Getinge Full timeAre you a technical expert with a passion for delivering exceptional customer service? Do you enjoy working in a fast-paced environment and have a strong background in electrical or mechanical engineering?About the Role:We are seeking a Technical Support Specialist to join our team, providing technical support and maintenance services to our customers across...
-
IT Technical Support Specialist
4 days ago
Derby, Derby, United Kingdom Syntax Consultancy Full timeJob OverviewAt Syntax Consultancy, we are seeking a highly skilled IT Technical Support Specialist to join our team in Derby. This permanent role involves providing exceptional IT technical support to clients across the Midlands region.This is an exciting opportunity for an experienced IT professional to contribute to our established IT Managed Services...
-
Technical Specialist for Utilities
7 days ago
Derby, Derby, United Kingdom Waterman Aspen Limited Full timeCareer Opportunities:As a Technical Specialist for Utilities, you will be part of a dynamic team working on various projects for our esteemed clients.You can expect a varied workload, buy-in from clients to aid in your technical growth, and exposure to the utilities industry, enhancing your knowledge and skills.A career development program will support you...
-
IT Technical Support Specialist
2 weeks ago
Derby, Derby, United Kingdom CV-Library Full timeKey ResponsibilitiesWe are seeking a highly skilled IT Technical Support Specialist to join our team at CV-Library, based in the East Midlands region. As a key member of our technical team, you will be responsible for managing technical packages and liaising with stakeholders to ensure seamless project delivery.Your primary objective will be to provide...
-
Technical Proposal Specialist
2 weeks ago
Derby, Derby, United Kingdom Lanesra Technical Recruitment Full timeAbout the RoleWe are seeking a highly skilled Technical Proposal Specialist to join our team at Lanesra Technical Recruitment. As a key member of our Pre-Contract department, you will work closely with multidisciplinary teams to develop technical and commercial solutions for water and wastewater projects.The successful candidate will have excellent...