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Customer Service Representative

2 months ago


Lichfield, Staffordshire, United Kingdom Pertemps Bond Full time

Job Summary:

Pertemps Bond is seeking a highly organized and detail-oriented Receptionist to join our team. As a Receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service.

Key Responsibilities:

  • Meet and Greet: Greet clients and visitors in a professional and friendly manner.
  • Communication: Answer incoming calls, respond to emails, and provide information to clients in a timely and efficient manner.
  • Administrative Support: Provide administrative support to the management team, including data entry, filing, and other tasks as needed.
  • Mail and Package Management: Sort and distribute mail and packages to the appropriate personnel.
  • Transportation Booking: Book transportation for clients and staff as needed.
  • PA Support: Provide PA support to the management team, including scheduling appointments and managing calendars.

Requirements:

  • Excellent Communication Skills: Possess excellent interpersonal and communication skills, with the ability to work effectively with clients and staff.
  • Computer Literacy: Be computer literate and proficient in using software applications, including Microsoft Office.
  • Administrative Skills: Possess strong administrative and organizational skills, with the ability to prioritize tasks and manage multiple projects.
  • Proactivity: Be proactive and able to work independently with minimal supervision.
  • Previous Experience: Previous reception experience is beneficial, but not required.