Hotel Operations Manager

4 weeks ago


Edinburgh, Edinburgh, United Kingdom Marriott International Full time
Unlock Your Potential as a Welcome Desk Manager at W Hotels

We invite you to be a part of our dynamic team at W Hotels, where your skills and passion will shine. As a Welcome Desk Manager, you will play a vital role in delivering exceptional guest experiences and driving revenue growth.

Key Responsibilities:
  • Lead the Welcome Desk and Whatever/Whenever teams to ensure seamless guest service and quality standards
  • Collaborate with Style, Welcome Office, and Engineering teams to resolve guest and maintenance issues
  • Maximize revenue performance through effective communication and coordination
  • Embark on a journey to become a W brand ambassador, embodying the brand's spirit in every interaction

What We Offer:

  • A dynamic work environment that sparks imagination and curiosity
  • Opportunities for growth and development in a global hospitality leader
  • A chance to be part of a diverse and inclusive team

Requirements:

  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills

Join us in bringing the W experience to life for our guests



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