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Aviation Operations Coordinator
2 months ago
We are seeking an experienced Aviation Operations Specialist to join our team at Gatwick Airport. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our maintenance and logistics processes.
Key Responsibilities- Act as a focal point for contracted customers and Programme Managers, providing timely and effective support to meet their needs.
- Manage maintenance requests from contracted customers, identifying sources of supply and arranging shipment in accordance with contractual service levels.
- Assist with daily operational demands and customer requests, ensuring excellent communication and timely resolution of issues.
- Investigate and resolve stock shortages, expediting repair or purchase orders as necessary.
- Communicate with airlines and customers to provide updates on demand fulfillment and shipping information.
- Provide 360 feedback to the Operations Specialist Team Leader to enhance operational procedures and improve customer satisfaction.
- Engage with Programme and Operations managers to ensure implementation of contractual requirements and guarantee customer satisfaction.
- Additional leave
- Company pension
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
- Bonus Scheme
- Shift allowance is £4,000