Luxury Retail Supervisor

1 week ago


Southampton, Southampton, United Kingdom Rituals Cosmetics Enterprise B.V. Full time
Rituals Cosmetics Enterprise B.V.
We are seeking a highly motivated and charismatic leader to join our team as a Beauty Supervisor in Southampton. As a key member of our sales team, you will be responsible for leading our sales team, mentoring colleagues, and delivering exceptional customer experiences.

Job Overview

We are offering a competitive salary of £22,000 - £27,000 per annum, depending on experience, plus benefits including a Rituals employee discount and quarterly product allowance.

This is an exciting opportunity for a results-driven leader who thrives in a fast-paced environment. If you are passionate about beauty, cosmetics, and providing outstanding customer service, we encourage you to apply.


About the Role

As a Beauty Supervisor, you will be responsible for leading our sales team, mentoring colleagues, and delivering exceptional customer experiences. You will work closely with our Store Manager, Assistant Store Manager, and Rituals Advisors to achieve store goals and objectives.

You will be expected to interact directly with customers, provide guidance and support to colleagues, and maintain a high level of product knowledge. If you are a natural leader with excellent communication skills, this role may be the perfect fit for you.


Key Responsibilities
  • Lead the sales team and motivate colleagues to achieve sales targets.
  • Mentor and develop colleagues to improve their sales and customer service skills.
  • Provide exceptional customer experiences, responding to customer queries and resolving issues promptly.
  • Work collaboratively with the store management team to achieve store goals and objectives.
  • Maintain a high level of product knowledge and stay up-to-date with new products and launches.

Requirements

To be successful in this role, you will need:

  • Prior experience as a supervisor or team leader within retail or hospitality.
  • Strong motivation to reach performance targets.
  • Excellent customer-service skills and ability to provide exceptional customer experiences.
  • Ability to work collaboratively with colleagues and management to achieve store goals and objectives.


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