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Commercial Insurance Account Handler

2 months ago

Durham, United Kingdom Agility Recruitment Full time
About the Role

Agility Recruitment is seeking an experienced Account Handler to join our client's thriving team in their Durham office. This is a full-time, permanent role with a competitive salary and benefits package.

Key Responsibilities
  • Manage the service delivery to Commercial Insurance customers, ensuring exceptional service and high levels of customer satisfaction.
  • Process new business, renewals, and mid-term adjustments, responding to general queries and resolving any issues in a timely manner.
  • Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions to meet their requirements.
  • Work closely with the sales team to identify new business opportunities and develop strategies to increase revenue.
  • Stay up-to-date with industry developments and regulatory changes, ensuring compliance with all relevant laws and regulations.
Requirements
  • Proven experience in commercial insurance, with a strong understanding of insurance products and services.
  • Excellent administrative skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
  • Exceptional customer service skills, with the ability to build strong relationships with customers and colleagues.
  • Proven track record of retention, with a focus on delivering high levels of customer satisfaction.
  • Cert CII qualification (desirable).
What We Offer

Our client offers a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced Account Handler looking for a new challenge, please get in touch to learn more about this exciting opportunity.