Sales and Operations Coordinator

2 weeks ago


St Annes, Lancashire, United Kingdom Zell-Em Group Full time
Role Overview
Sales Administration Clerk position plays a crucial part in the Zell-Em Group Sales Office Team. Reporting to the Production Co-ordinator, this role is responsible for managing customer feedback, upholding company rules, processing orders, and achieving departmental targets. The key responsibilities also include maintaining working documents, taking reception calls, and conducting customer reviews.

  • Non-conformances, problems, risks, opportunities, or incidents should be reported to the line manager.
  • Customer complaints and feedback should be processed promptly.
  • Procedures must be followed, and all orders must have relevant information.
  • Customer queries and complaints should be addressed effectively.


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