Resident Liaison Officer

3 weeks ago


London, Greater London, United Kingdom Office Angels Full time

Office Angels is seeking a highly skilled Resident Liaison Officer to join their team in Stratford, London. As a key member of the projects team, you will be responsible for providing exceptional customer service to residents, ensuring their needs are met and exceeded.

The ideal candidate will have previous experience in a people-facing role, with intermediate Excel skills and the ability to compile reports using Microsoft Excel and Word. You will be resourceful, innovative, and proactive, with excellent communication skills and the ability to work independently.

Key responsibilities include:

  • Liaising with residents both in person and on the phone
  • Attending site visits
  • Booking in appointments for upgrades and repairs
  • Updating teams and relevant managers on appointments
  • Monitoring email inbox, flagging and prioritising key tasks
  • Corresponding to emails
  • Compiling reports using both Microsoft Excel and Word

Office Angels offers a competitive salary of £25,000 and a 6-month fixed term contract. If you are looking for a challenging and rewarding role that offers a mix of customer-facing and administrative duties, please apply.



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