Current jobs related to Customer Service Resolution Officer - London, Greater London - CV-Library

  • Customer Service and Resolution Specialist

    4 weeks ago

    London, Greater London, United Kingdom Carrington Blake Recruitment Full time

    Job Title: Customer Care and Performance OfficerDescription: Housing Repairs – Customer Services – Customer Insight and Resolutions – Customer ResolutionsKey Responsibilities:Complaints Management: Deliver an effective complaints, enquiries, and compliments management service ensuring service standards are met.Information Provision: Provide information...

  • Family Law Solicitor

    4 weeks ago

    London, Greater London, United Kingdom Resolution Full time

    We are seeking a highly skilled Family Law Solicitor to join our team in Central London.This is a full-time role that involves providing exceptional services to our clients, including litigation, mediation, and collaborative law.You will work closely with our directors and associates to deliver high-quality results and contribute to the growth of our...

  • Housing Resolution Officer

    4 weeks ago

    London, Greater London, United Kingdom Carrington West Full time

    Housing Resolution Officer£21.71 per hour (Inside IR35)3 MonthsThe successful Housing Resolution Officers will be responsible for answering queries on the phone related to Council wide inquiries within housing services.The ideal candidate will preferably have experience working in a call centre environment, and the ability to work to performance and quality...

  • Customer Service Officer

    4 weeks ago

    London, Greater London, United Kingdom Adecco Full time

    Job Title: Customer Service OfficerLocation: Full-time office basedHourly rate: 15.17 PAYE / 19.95 UMB Per HourContract Length: 3 month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursRole purpose:The Customer Service Officer provides crucial support by ensuring customers have access to the right level of service and...

  • Customer Service Officer

    4 weeks ago

    London, Greater London, United Kingdom Adecco Full time

    Job Title: Customer Service OfficerLocation: Full-time office basedHourly rate: 15.17 PAYE / 19.95 UMB Per HourContract Length: 3 month contract (possibility of extension)Working Pattern: Full Time, Monday - Friday, 36 hoursRole purpose:The Customer Service Officer provides crucial support by ensuring customers have access to the right level of service and...

  • Customer Service Officer

    4 weeks ago

    London, Greater London, United Kingdom The Oyster Partnership Full time

    Are you passionate about delivering exceptional customer experiences? We have an exciting opportunity for a Customer Service Officer to join our team at The Oyster Partnership.Job SummaryWe are seeking a highly motivated and customer-focused individual to provide outstanding service to our residents. As a Customer Service Officer, you will be responsible for...

  • Resolution and Response Team Officer

    4 weeks ago

    London, Greater London, United Kingdom Adecco UK Limited Full time

    Job Title: Resolution and Response Team OfficerWe are seeking a skilled and detail-oriented individual to join our dynamic team as a Resolution and Response Team Officer. As a key member of our team, you will be responsible for managing a variety of cases and requests, ensuring high-quality and efficient customer responses.Key Responsibilities:Effectively...

  • Resolution and Response Team Officer

    4 weeks ago

    London, Greater London, United Kingdom Adecco UK Limited Full time

    Job Title: Resolution and Response Team OfficerWe are seeking a skilled and detail-oriented individual to join our dynamic team as a Resolution and Response Team Officer. As a key member of our team, you will be responsible for managing a variety of cases and requests, ensuring high-quality and efficient customer responses.Key Responsibilities:Effectively...

  • Customer Resolution Specialist

    3 weeks ago

    London, Greater London, United Kingdom Tate Full time

    Job Title: Customer Resolution SpecialistJob Summary:We are seeking a skilled Customer Resolution Specialist to join our team at Tate. As a key member of our Customer Resolution Team, you will be responsible for managing complaints, members' enquiries, and freedom of information requests (FOIs) for services within Operations.Key Responsibilities:Provide...

  • Customer Resolution Specialist

    3 weeks ago

    London, Greater London, United Kingdom Origin Housing Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Resolution Officer to join our team at Origin Housing. As a key member of our customer service team, you will be responsible for providing exceptional support to our residents, resolving their queries and concerns in a timely and professional manner.Key Responsibilities:Respond to resident...

  • Complaints Resolution Officer

    4 weeks ago

    London, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Complaints Resolution Officer to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring the target timescales are met and...

  • Complaints Resolution Officer

    1 month ago

    London, Greater London, United Kingdom CRA GROUP LIMITED Full time

    Job SummaryWe are seeking a highly skilled and experienced Complaints Resolution Officer to join our team at CRA GROUP LIMITED. The successful candidate will be responsible for managing and responding to Chief Executive Stage complaints, Local Government & Social Care Ombudsman and Housing Ombudsman cases, ensuring the target timescales are met and...

  • Customer Service and Resolution Specialist

    3 weeks ago

    London, Greater London, United Kingdom Carrington Blake Recruitment Full time

    Description: Housing Repairs – Customer Services – Customer Insight and Resolutions –Key Responsibilities:Deliver an effective complaints management service, ensuring service standards are met and resident satisfaction is improved.Provide information to the corporate complaints service, relating to Freedom of Information enquiries, Ombudsman cases, and...

  • Family Solicitor

    4 weeks ago

    London, Greater London, United Kingdom Resolution Full time

    Resolution, a highly regarded family law firm in North London, is seeking an enthusiastic and motivated solicitor to join their expanding practice.The ideal candidate will have a good knowledge of all aspects of privately-funded family law and excellent written, verbal and IT skills.As a solicitor in this role, you will be given experience in a wide variety...

  • Customer Resolution Specialist

    3 weeks ago

    London, Greater London, United Kingdom Origin Housing Full time

    Job DescriptionWe are seeking a highly skilled and dedicated Customer Resolution Officer to join our team at Origin Housing. As a key member of our customer service team, you will be responsible for providing exceptional support to our residents, responding to their queries, and resolving any issues in a timely and professional manner.Key...

  • Experienced Family Law Solicitor Wanted

    2 weeks ago

    London, Greater London, United Kingdom Resolution Full time

    Family Law Solicitor RoleWe are seeking an enthusiastic and experienced Family Law Solicitor to join our expanding practice at Resolution.The ideal candidate will have a good knowledge of all aspects of privately-funded family law and be able to handle a wide variety of cases including matrimonial, divorce, financial disputes and private children matters.We...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job Title: Customer Service Resource CoordinatorAt Customer Labs, we are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our support services team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Resource Coordinator to join our team. As a key member of our customer service team, you will be responsible for managing the Field Service Engineers' resource diary, ensuring that all engineers are logged in and on target.Key Responsibilities:Manage the Field Service...

  • Customer Service Resource Coordinator

    4 weeks ago

    London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...

Customer Service Resolution Officer

2 months ago

London, Greater London, United Kingdom CV-Library Full time

We are seeking a skilled Customer Resolution Support Officer to join our team at CV-Library in Southeast London. As a key member of our customer experience division, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  1. Respond to customer enquiries and concerns in a professional and timely manner.
  2. Process and resolve customer service requests efficiently.
  3. Provide general administrative support to the customer experience division.

Requirements:

  1. GCSE Grade (or equivalent) in English Language and Mathematics.
  2. NVQ Level 3, BTEC Business, or equivalent experience.
  3. Advanced Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.
  4. Excellent communication and interpersonal skills.
  5. A positive and proactive attitude with the ability to work independently.

About CV-Library:

CV-Library is a leading public sector provider, proud to be an equal opportunities employer. We are committed to delivering exceptional customer service and support to our clients.