Accommodation Support Professional
4 days ago
We are currently recruiting for a Temporary Accommodation Assistant to join our team at CV-Library, working from the Kingswood Civic Centre in South Gloucestershire. The role is temporary and requires the successful candidate to work Monday to Friday, 37 hours per week. After training, the post holder will be required to work from home.
**Job Responsibilities:**- Provide exceptional customer service by receiving information, offering advice, assistance, and support in response to queries, helping customers access services efficiently.
- Ensure all information is processed accurately and within given deadlines, adhering to established procedures and policies.
- Maintain and update information systems and databases to guarantee accurate completion of customer service details and information.
- Assess the quality of received information, clarifying points as necessary to ensure suitability for processing.
- Record, monitor, and maintain budgets/financial information/resources where applicable.
- Demonstrate relevant practical experience acquired through training or on-the-job experience, showcasing development through progressively more demanding work roles.
- Possess IT skills and experience with non-standard software packages and bespoke databases.
- Bachelor's degree in Social Work or related field.
- Minimum of 1 year of relevant work experience.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
The salary for this position is £25,000 - £30,000 per annum (dependent on experience).
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