Customer Experience Consultant

7 days ago


Carlisle, Cumbria, United Kingdom Vodafone Full time

Role Overview

We are seeking a motivated and sales-oriented Customer Experience Consultant to join our growing team in Dumfries. In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered.

Your Key Responsibilities

You will be responsible for resolving customer issues, providing excellent customer service and ensuring that customers have a positive experience when interacting with us.

Requirements

  • Mature mind-set combined with enthusiasm, energy, and drive
  • Ability to commit to some weekend work as well as weekdays

What We Offer

This role offers a competitive salary of £18-20 per hour, along with an attractive bonus scheme. You will also get to work with a fun, diverse and driven team who love what they do.

About Us

Vodafone UK is regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.



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