Customer Service Director

1 day ago


Perth, Perth and Kinross, United Kingdom Aviva Full time
About the Job

This is an exciting opportunity to join our Customer Service team as a Customer Service Director. As a leader, you will play a pivotal role in driving excellence and delivering exceptional results. Your focus will be on managing team demands, developing team skills, and fostering an environment where both the team and customers thrive.

Responsibilities:
  • Lead by example, demonstrating strong leadership skills, including self-leadership, leading others, and leading organizations.
  • Develop and implement strategies to improve team performance, efficiency, and service quality.
  • Collaborate with stakeholders to ensure effective risk management and compliance with governance guidelines.
Benefits and Compensation

As a valued member of our team, you can expect a competitive $90,000 - $120,000 per year, depending on location, skills, experience, and qualifications. Our benefits package includes a bonus opportunity, 8% of annual salary, a generous pension scheme, up to 14% company contribution, and a range of discounts and perks.

You will also receive 29 days holiday plus bank holidays, flexible working arrangements, and the opportunity to make a difference through our Aviva Communities program.

To succeed in this role, you will need to possess strong leadership skills, including open and honest communication, a positive attitude, and a 'can do' approach.



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