Fraud Prevention Specialist

5 days ago


London, Greater London, United Kingdom Vodafone Full time
About the Role

The Fraud/Investigation Lead focuses on detecting, investigating, and preventing fraudulent and security-related transactions within the organisation. They are a specialist in fraud prevention, detection, and investigation, maintaining fraud policies and providing expert support and guidance on fraud and investigations.

Responsibilities
  • Understand and manage Vodafone's international voice & SMS fraud risk, aligned to Vodafone leadership and external stakeholder expectations.
  • In consultation with Group Entities Senior Manager, responsible for implementing a clear and transparent fraud risk strategy across Vodafone Voice & Roaming Services (VRS) in accordance with Group Policies.
  • Manage delivery against agreed KPI's between VRS and VOIS team in India, ensuring high levels of performance and engagement.


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