Fraud Prevention Specialist

19 hours ago


London, Greater London, United Kingdom TPN Recruitment Full time
Job Overview:
Fraud and Chargeback Operations Manager - Salary up to £45,000.

Taken on by TPN Recruitment, a fintech scale-up within the payments sector offering comprehensive financial solutions encompassing cross-border payments and multi-currency FX accounts. Our company provides access to over 25 currency IBANs seamlessly integrated with our debit card, streamlining customer onboarding for effortless access to a multitude of financial services.

About the Opportunity:
We are seeking an experienced Fraud Prevention Specialist to conduct thorough investigations into suspected fraudulent activities and chargeback claims, identifying potential financial crimes and analysing transaction data and patterns to detect anomalies or suspicious activities indicating fraudulent behaviours.

Responsibilities:
• Conduct in-depth investigations into suspected fraud cases and chargeback claims to identify potential financial crimes.
• Analyse large datasets to detect anomalies or suspicious transactions indicating fraudulent activities.
• Collaborate with other departments, such as risk management and legal, to develop strategies and procedures to prevent and mitigate financial fraud and chargebacks.
• Stay updated on the latest fraud trends, techniques, and technologies to ensure effective prevention measures are in place.
• Implement real-time monitoring systems to detect potential fraudulent transactions.
• Develop and maintain relationships with external partners, such as law enforcement agencies and financial institutions, to share information and collaborate on fraud prevention efforts.
• Review and assess chargeback claims to determine their validity and take appropriate action.
• Prepare and maintain detailed reports and documentation related to fraud investigations and chargeback cases.
• Train employees on fraud prevention best practices and procedures to enhance awareness and ability to identify potentially fraudulent activities.

The ideal candidate will have experience with chargebacks, transaction monitoring, Authorised Push Payment (APP) fraud, and Faster Payments Service (FPS). You will also possess in-depth knowledge of client money reconciliations and building reconciliation processes. Experience managing technical or operational change processes is highly valued. Proficiency in Microsoft Excel is required, along with excellent communication skills and the ability to engage with senior stakeholders.

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