Senior Customer Service Representative

3 weeks ago


Banbury, Oxfordshire, United Kingdom Meriden Media Full time
Customer Service Advisor

We are seeking a dedicated and experienced Customer Service Advisor to join our team at Meriden Media. In this role, you will be responsible for delivering exceptional service and support to our customers, handling their inquiries via phone, email, and chat, and resolving any issues or complaints efficiently.

Key Responsibilities:
  • Provide detailed product information and guidance to customers
  • Process orders and manage customer accounts
  • Coordinating with suppliers and participating in production meetings
  • Performing administrative tasks and maintaining accurate records

Requirements:

  • Proven office-based customer service experience
  • Excellent communication skills, both written and verbal
  • Strong PC skills, including proficiency in Word, Excel, and Teams
  • Ability to work well under pressure and adapt to changing situations
  • Strong organisational and multitasking abilities

Benefits:

  • Competitive salary


  • Banbury, Oxfordshire, United Kingdom The Recruitment Group Full time

    We are seeking a Customer Service Representative to join The Recruitment Group.The role is part of a leading global manufacturing company based in Banbury, UK.The ideal candidate will be responsible for providing services to clients from account set up to order processing and issue resolution.Main duties include:Liaising with clients to establish and monitor...


  • Banbury, Oxfordshire, United Kingdom The Recruitment Group Full time

    We are seeking a skilled Customer Service Representative to join our team at The Recruitment Group.The ideal candidate will be responsible for providing exceptional service to clients from account setup to issue resolution.Key responsibilities include: Liaising with clients to establish and monitor accounts Processing orders and resolving issues in a timely...


  • Banbury, Oxfordshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco High Street Store. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to achieve sales targets, and maintaining a clean and safe store environment.Key...


  • Banbury, Oxfordshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative in our High Street store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring that our customers have a positive shopping experience.Key ResponsibilitiesProvide excellent customer...


  • Banbury, Oxfordshire, United Kingdom Marks and Spencer Full time

    About the Role:As a Customer Service Representative at Marks & Spencer Plc, you will play a vital role in delivering exceptional customer experiences and driving sales and commerciality within our stores. Your primary responsibility will be to assist customers in finding the products they need, providing expert advice, and resolving any issues that may...


  • Banbury, Oxfordshire, United Kingdom JACOBS DOUWE EGBERTS Full time

    Job Title: Administration & Customer Service AdvisorKey ResponsibilitiesProcess customer orders in a timely and efficient manner to ensure high levels of customer satisfaction.Respond to customer inquiries and resolve complaints in a professional and courteous manner.Provide administrative support to the customer service team, including data entry and...


  • Banbury, Oxfordshire, United Kingdom Leeds Building Society Full time

    About the RoleWe are seeking a friendly and approachable Customer Service Assistant to join our team at Leeds Building Society. As a key member of our branch team, you will provide exceptional customer service, assisting with all branch-based products and services.Your Key ResponsibilitiesProvide excellent customer service, responding to customer queries and...


  • Banbury, Oxfordshire, United Kingdom Meriden Media Full time

    We are seeking a dedicated Customer Service Advisor to join our team at Meriden Media. This role is perfect for someone with solid previous office-based customer service experience who thrives in an ever-changing environment. Key responsibilities include handling customer inquiries, resolving customer issues, providing detailed product information,...


  • Banbury, Oxfordshire, United Kingdom Leeds Building Society Full time

    Customer Service Assistant RoleYou will be a key member of our team, providing exceptional customer service and support in our branch. Your role will involve assisting customers with all branch-based products and services, including opening savings accounts and discussing available products and services.Key ResponsibilitiesDelivering exceptional customer...


  • Banbury, Oxfordshire, United Kingdom Leeds Building Society Full time

    About the RoleAs a Customer Service Assistant at Leeds Building Society, you will be the first point of contact for customers visiting our branch. Your friendly and approachable nature will make a great impression, and you will be responsible for assisting with all branch-based products and services.You will have the opportunity to open savings accounts for...


  • Banbury, Oxfordshire, United Kingdom Leeds Building Society Full time

    About the RoleAs a Customer Service Assistant at Leeds Building Society, you will be the first point of contact for customers visiting our branch. Your friendly and approachable nature will make a great impression, and you will be responsible for assisting with all branch-based products and services.You will open savings accounts for customers looking to...


  • Banbury, Oxfordshire, United Kingdom Leeds Building Society Full time

    Customer Service Role OverviewYou will work as a friendly face when customers come into branch, delivering exceptional service and assisting with all branch based products and services. This will include opening savings accounts for those looking to invest for a fixed term or save for an important event.Key ResponsibilitiesProvide excellent customer service...


  • Banbury, Oxfordshire, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.Key...


  • Banbury, Oxfordshire, United Kingdom McDonald's Full time

    About the RoleWe're looking for a Customer Care Assistant to join our team at McDonald's. As a key member of our crew, you'll be responsible for providing exceptional customer service and ensuring a warm and welcoming atmosphere in our restaurant.Key ResponsibilitiesDeal with customers and resolve any issues in a professional and friendly mannerKeep the...


  • Banbury, Oxfordshire, United Kingdom Meriden Media Full time

    Job Title: Customer Service AdvisorLocation: Conveniently located near the M40Job Type: Full-time, PermanentWorking Hours: Monday to Friday, 8:30 AM - 5:00 PMSalary: £26,000 DOEAt Meriden Media, we are seeking a highly skilled Customer Service Advisor to join our team. As a Customer Service Advisor, you will be responsible for delivering exceptional service...


  • Banbury, Oxfordshire, United Kingdom Mamas & Papas Full time

    About Mamas & PapasWe are a leading retailer of baby and children's products, dedicated to providing exceptional customer service and creating memorable experiences for our customers.Job SummaryWe are seeking an experienced Sales Assistant to join our team at our Banbury store. As a Sales Assistant, you will be responsible for providing outstanding customer...


  • Banbury, Oxfordshire, United Kingdom HELLA Full time

    Customer Service Advisor RoleFORVIA HELLA, a leading international automotive supplier, is seeking a skilled Customer Service Advisor to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Your Key ResponsibilitiesProvide first-line telephone contact for...


  • Banbury, Oxfordshire, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.Key ResponsibilitiesProvide exceptional customer service, answering questions and resolving queries in a professional and courteous manner.Efficiently manage deliveries, restocking shelves and maintaining a clean and...


  • Banbury, Oxfordshire, United Kingdom Meriden Media Full time

    We are seeking a Customer Service Advisor to join our team at Meriden Media in Banbury. As a key member of our support team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers through various communication channels.Resolve customer complaints...


  • Banbury, Oxfordshire, United Kingdom Meriden Media Full time

    We are seeking a dedicated Service Delivery Expert to join our team at Meriden Media. This role is perfect for someone with solid previous office-based customer service experience who thrives in an ever-changing environment.Key Responsibilities:Handling customer inquiries via phone, email, and chatResolving customer issues and complaints efficientlyProviding...