Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner
- Work efficiently to maintain a high level of product knowledge, ensuring that customers receive accurate information and advice
- Contribute to the overall success of the store by maintaining a clean and organized store environment, and adhering to company standards and procedures
- Work collaboratively with colleagues to achieve sales targets and meet customer needs
What We Offer
- A competitive hourly rate, with additional pay for bank holidays and nights
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and pension scheme
- Opportunities for career development and progression, with training and support to help you thrive in your role
Requirements
- Experience working in a fast-paced environment, with excellent customer service skills
- Flexibility to work a variety of shifts, including early mornings and late evenings
- A positive attitude, with a passion for delivering exceptional customer service
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