Site Operations Manager
3 days ago
Role Overview:
We are seeking a highly skilled and experienced Site Operations Manager to join our team at Southwaite Services. This is an excellent opportunity for someone who wants to take their career to the next level and become a leader in the retail and catering industry.
The successful candidate will be responsible for supporting the Site Operations Manager with the day-to-day running of the site, including training and developing their skills to achieve operational excellence.
Key Responsibilities:
- Deputising in the Site Operations Manager's absence for all operational requirements on site
- Create a winning culture by transforming customer service and ensuring customers are at the heart of all of our decision making
- Take ownership for the Site Management Team recruitment
- Lead your department teams to achieve and deliver excellent brand standards and customer service
- Ensure that compliance with Moto and brand standards is achieved through the delivery of brand requirements by your department managers and escalate any issues to your Region Manager
- Ensure that all Moto standards, health & safety and food safety legislative checks are completed at your site and escalated to the appropriate Central Support departments
- Manage and achieve stock holding within company targets within the departments
- Drive and achieve departmental sales targets
- Analyse and act upon financial/performance data to ensure each unit is running efficiently and profitably, by ensuring that all basic cost controls are in place
Requirements:
- A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
- You will have previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
- An ability to build strong and positive relationships with stakeholders
- Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning.
- An ability to remain calm under pressure in a pressurised environment
What We Offer:
- Annual bonus of up to 27%
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
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