Shift Manager

2 weeks ago

Leeds, Leeds, United Kingdom Five Guys Full time
About Five Guys

Five Guys is a fast-casual restaurant chain that prides itself on serving high-quality burgers and fries made with fresh, never frozen ingredients. Our commitment to excellence and customer satisfaction has earned us a loyal following and a reputation as one of the best places to work in the industry.

Job Summary

We are seeking a skilled and enthusiastic Shift Manager to join our team. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that every customer has an exceptional dining experience. You will work closely with the General Manager to deliver perfect burgers and fries, and provide an "above and beyond" experience for your team and customers.

Key Responsibilities
  • Lead a team of crew members to ensure excellent customer service and quality food production
  • Support the General Manager in achieving sales and customer satisfaction goals
  • Monitor and maintain a clean and safe working environment
  • Manage inventory and supplies to ensure efficient operations
  • Develop and implement strategies to improve customer satisfaction and employee engagement
Requirements
  • Previous experience in a fast-paced food service environment
  • Excellent leadership and communication skills
  • Ability to work in a team environment and lead by example
  • Strong problem-solving and conflict resolution skills
  • Flexibility to work a variety of shifts, including evenings and weekends
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A fun and dynamic work environment
  • Free meals and discounts on Five Guys products
  • A comprehensive training program to help you succeed in your role

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