Salesforce Acquisition Technology Director

3 weeks ago


Birmingham, Birmingham, United Kingdom US012 Marsh & McLennan Agency LLC Full time
Key Responsibilities

As a Salesforce Acquisition Technology Program Manager, you will be responsible for leading the integration and customization of Salesforce solutions during agency acquisitions. This role requires a good overall understanding of Salesforce technologies and the ability to drive scalable enterprise-wide solutions that align with organizational goals.

Key Responsibilities (continued)

Guide cross-functional teams to deliver Salesforce acquisition-related integrations and customizations. Lead planning and execution of Salesforce integration projects, ensuring alignment with business objectives. Create and manage project plans, defining scope, objectives, deliverables, timelines, and resource allocation. Serve as the primary contact for Salesforce-related programs, assigning tasks and monitoring progress.

Collaboration and Communication

Collaborate with Development Teams, Scrum Masters, and Salesforce Architects to manage project plans and ensure quality assurance. Interface with technical teams and stakeholders to gather project requirements and define scope. Lead the implementation and customization of Salesforce to meet business requirements. Coordinate user training and support initiatives to enhance CRM adoption and user satisfaction. Monitor system performance and gather user feedback for continuous improvement.

Requirements

We are seeking a passionate and experienced professional with a strong understanding of Salesforce technologies and the ability to drive enterprise-wide solutions. Key requirements include:

  • Overall 10+ years of IT experience, with at least 5 years as a Program Manager focused on Salesforce technologies.
  • Proven ability to function effectively in a fast-paced environment with frequently changing and ambiguous goals.
  • Strong interpersonal skills, including negotiation and problem resolution in cross-functional teams.
  • Excellent written and verbal communication skills, with the ability to convey complex Salesforce solutions to diverse audiences.
  • Strong understanding of development methodologies, including Agile and Waterfall, as they pertain to Salesforce projects.
  • Ability to learn new Salesforce tools and technologies to continuously improve project delivery effectiveness.
About Us

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work.

Benefits

Some benefits included in this role are:

  • Generous time off, including personal and volunteering.
  • Tuition reimbursement and professional development opportunities.
  • Remote work possibilities.
  • Charitable contribution match programs.
  • Stock purchase opportunities.


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