Customer Service Coordinator

3 weeks ago


Liverpool, Liverpool, United Kingdom Hays Specialist Recruitment Limited Full time
About the Role

Your new company is a leading name within FMCG, with a large distribution footprint within the UK and a portfolio of products that are household names. An exciting opportunity has arisen to join the Customer Service team in their Liverpool offices, where you will play a key role in processing customer orders and providing exceptional service.

Key Responsibilities
  • Process customer orders in a timely and accurate manner, receiving orders via phone or electronically
  • Analyse data and identify issues to ensure the fulfilment of orders
  • Develop and maintain professional relationships with key stakeholders
  • Manage complex processes to achieve deadlines
  • Deliver an exceptional level of service to customers
Requirements

To be considered for this position, you will ideally have previous experience in a Sales Administration/Customer Service Administration or Order Processing role. You will have excellent attention to detail, be able to work under pressure in a fast-paced environment, and have good problem-solving abilities. You will be confident on systems and be able to demonstrate excellent communication skills.

What We Offer

This is a full-time, permanent position offering a salary of £25,000. Due to the department operating all year round, there may be occasional weekend work. For a full range of benefits, please get in touch for further information.



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