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Customer Service Representative

2 months ago

Leeds, Leeds, United Kingdom iQ Student Accommodation Full time
About the Role

We're looking for a positive and team-oriented Customer Service Advisor to join our site-based customer service team at iQ Student Accommodation. As a key member of our team, you'll be responsible for ensuring our students feel at home in our 76 sites across 29 UK cities.

Your day will be filled with a variety of tasks, from showing prospective students and their families around our sites to helping students track down lost parcels. You might need to log maintenance requests, sort out health and safety issues, or organize social events. With a focus on delivering exceptional customer service, you'll be the face of iQ and play a crucial role in building strong relationships with our students.

What We're Looking For
  • A positive and team-oriented individual with excellent communication skills
  • Experience in customer-facing roles, preferably in a similar industry
  • Ability to work independently and as part of a team
  • Initiative and a willingness to learn and adapt
What We Offer

As a Customer Service Advisor at iQ, you'll receive a competitive salary and a range of benefits, including opportunities for career development and growth. You'll be part of a fun and supportive team that's passionate about delivering exceptional customer service and making a real difference in the lives of our students.

So, if you're a people person with a passion for delivering exceptional customer service, we'd love to hear from you